FAQ
How can we help you?
About Us
What are your Terms and Conditions?
You can check out the Terms & Conditions page.
How do I return my order?
Once the order is shipped, it cannot be returned, cancelled or modified.
Shipping & Returns
How can I check the status of my order?
You can check the order status from the order status page using the order id.
How do I return defective goods?
Upon finding any defect in the product, you can contact our support and we will take it further from there.
Your Account & Orders
How do I cancel or change my order?
Cancelling or changing order is not possible once the shipping has been initiated. If you want to cancel or change your order, please get in touch with us as soon as possible so that we can explore the possibility of cancellation or changing the order.
How do I exchange my order?
Exchange is not possible once the shipping has been initiated. If you want to exchange your order, please get in touch with us as soon as possible so that we can explore the possibility of cancellation or changing the order.
How long will it take me to get my order?
The order delivery time depends on multiple factors. It can take hours, days or sometimes weeks as well. However, we try our best to make the process as fast as possible.
Payments
How can I pay for my order?
You can pay via Credit cards, Debit cards, Apple pay, Google pay.
Can you ship internationally or process international credit cards?
Yes, we can ship internationally and process international cards as well.
Do you accept back orders?
Yes, we accept back orders.
Free Delivery Worldwide
Click here for more info
New Store Opening
We’re now in London
Final Clearance Sale
Up to 70% off
